We understand the trust a client places with us when deciding to purchase one of our bespoke glass balustrade system.
This trust is not taken for granted and it is respected and valued by all the members of the Elite team.
Below we have highlighted some factors that are proving to be our unique selling points in becoming the industry-leader for the manufacture and supply of glass balustrade systems in both the residential and commercial market.
Technical Expertise – we are a family business, we communicate well with one another, understand each others strentghs and weaknesses and spread out responsabilities accordingly. Between us we have years of technical expertise in the industry, we understand client’s requirements, what they are looking for and what they want to gain from the project, allowing us to create bespoke designs to match exact requirements.
CAD-Based Design – we have in-house CAD-Design expertise which allows us to provide our clients with exact visual of their bespoke project before it goes through the manufacturing process, this provides the client with peace of mind in what is being fabricated and supplied to them with no surprises on delivery.
Tested Materials – our balustrade kits are manufactured in-house using the highest quality materials available in the market today. Our balustrade kits have been accredited CE Marking, recognising that the systems are certified to abide to conformity of the factory production control. Manufactured to a factory production plan, we are able to produce product test certificates to demonstrate that all legislative requirements are met. As a company we are ISO 9001 registered which means the quality is monitored and managed across all business operations. It is the world’s most widely recognised standard for quality management and highlights a benchmark for consistent performance and service. Our range of stainless steel and glass railing systems have been accredited the Made In Britain Marquee, supporting and promoting British manufacturing.
Customer Service – we have a dedicated customer service team so that our customers feel safe in knowing there is a customer care contact within the business they can turn to should they feel the need to do so.
Published: 18th June 2015