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Technical Resource Centre

Design and Ordering Process


How to order your glass balustrade or composite decking

We have a very simple ordering process where you can secure your glass balustrade, composite decking or complete solution project with us with peace of mind and a fully dedicated project management and customer service team at hand to always update you on the progress of your order

The Design Process

The Design Process

We have an expert in-house design team ready to assist with your project

Glass Balustrades Design

Our glass balustrade systems are designed and built to meet the highest safety standards; but they are only as strong as the structure they are fixed to. To ensure your build meets the mandatory building control requirements, the construction of your project must be able to support your desired balustrade design. We strongly advice you talk to us as early as possible in the design and build stage to establish weather the balustrade finish you desire is possible and meets budget requirements. We can also advise on the installation process early on to make sure the correct construction is being considered for the project.

Composite Decking Design

Our revolutionary decking construction method has made the design process very easy, avoiding some of the common mistakes when planning for a deck area. With some careful thought and consideration about how your deck frame and decking boards are constructed, it is possible to create a stunning result in a fraction of the time it would take if using traditional timber materials.

Complete Solution Design

The Elite product range together works in perfect harmony creating beautiful outdoor living spaces. From a decking area with a garden balustrade, to a first floor balcony or a rooftop garden, our composite decking and glass balustrades can create a complete solution for your project.

Whether you are a homeowner on a DIY mission, an architect with detailed design plans or a builder working on a house renovation, we have vast technical resources to suit each clientele, providing you with all the information you require in an easy to understand format. Once we receive the information of the construction, dimensions required and any images or plans available, we can create you very own bespoke grand design.

The Ordering Process

The Ordering Process

Our systems go through strict manufacturing quality checks before delivery

When you are happy with the design proposal created for you it is very easy to move things forward.

A 10% deposit deposit will secure your project with us and start the drawings process. Our design team will create a comprehensive CAD visualisation of your system with all the important dimensions information which will be emailed over to you for approval. This allows you to know exactly what is going to be manufactured for your project and visualise your space before it is installed.

It is possible to receive a visual before confirming your order: we would just require a £250 payment which will then be taken off your final balance when confirming your order. Some customers find this very useful in making sure they are choosing their preferred system before securing the work.

Once we receive your approval of the drawings we will request 50% of the remaining balance to start the manufacturing, with the final balance due before delivery of goods. If you are also making use of our expert installation team, the installation cost will be due once the work is completed.

  • Glass Balustrades
  • Composite Decking
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